Hotline & Support

Do you have questions about our SCAMAX® solutions?

Our experts will be glad to assist you. Quickly and competently.

Do you need fast help or expert advice about our SCAMAX® scanners or scanning clients?
Then call us right away. Or request that an expert return your call at a desired date.

SCAMAX® scanning products are numbered among the most dependable and user-friendly products on the market for scanning hardware and software. Nevertheless should you need support from our experts and technicians while working with your scanner, we will help you quickly, competently and purposefully: by phone, by email or in person at your site.

More than merely a hotline!
Our support dept. will assist you with any questions you might have concerning our SCAMAX® solutions.

SCAMAX® Support Email: support@inotec.eu Tel.: +49 6036 9708 16 Service hours: Monday – Friday, 8:00 a.m. to 5:00 p.m.

Technician and distributor area

As trained InoTec technician or registered InoTec distributor, further information as well as drivers and firmware for our SCAMAX® production scanners are at your disposal in our login-protected technician and distributor area.

To gain access to the technician and distributor area, you can apply for your personal login here at any time.

Registration with and utilization of our technician and distributor area are free of charge. Deregistration is possible at any time.

Service times

Our service employees and technicians can be reached from Monday through Friday from 8:00 a.m. to 5:00 p.m.

Our support department is not staffed on nationwide holidays such as the 24th and the 31st of December.

Downloads

In our download area you can find forms for return shipments, SCAMAX® scanning clients and scanning drivers as well as useful software tools.

Return formPlease use this form when returning goods for repairs or other purposes
TeamViewer customer moduleFree remote maintenance software for screen sharing, video conferencing, file transfer and VPN
SCAMAX® 6x1/8x1 (TWAIN & ISIS)TWAIN Driver (TWAIN certified) - Ver.: 1.3.3.1
ISIS Driver (MS61, ISIS compatible) - Ver.: 1.0.128.4
 Download

USB3 Device Driver - Ver.: 1.2.3.20
TWAIN DS Manager - Ver.: 2.4.2.0
(Firmware package of February 2021 has to be installed)
 Download
SCAMAX® 4x2/4x3 (TWAIN)TWAIN Driver (TWAIN certified)
Ver.: 3.0.0.0
(Firmware package of February 2020 has to be installed)
 Download
SCAMAX® 4x2/4x3 (ISIS)ISIS Driver (ISIS certified)
Ver.: 1.0.11705.24007
(Twain driver has to be installed, too)
 Download
SCAMAX® 270/410/4x1/51x SCSI MS61TWAIN and ISIS Driver (MS61, ISIS compatible)
Ver.: 2017/05
 Download EXE-Version
 Download MSI-Version
SCAMAX® 270S/410STWAIN and ISIS Driver M03 (ISIS certified)
Ver: 2004/04
 Download
SCAMAX® 2600/5000 SCSI

TWAIN and ISIS Driver (ISIS compatible)
Ver: 2008/11
 Download

Inf/Cat driver for a Windows XP/7/8 usage (also 64Bit)
Ver: 2013/07
 Download

CCP (ColorCalibrationProgram)
(v1.1.2b206)
CCP allows you to calibrate your SCAMAX® M06 scanner
(corresponding option code required).
 Download

 

Actions to achieve the criteria
of ISO 19264-1 level C
with a 4x3 series scanner
The actions aquire a scanner containing a hotfix version of November 2020
 Description of the actions (PDF)
 ArgyllCMS tools (ZIP)
 Calculation of the correction values (XLSX)
Actions to achieve the criteria
of FADGI *** (3-star)
with a 4x3 series scanner
The actions aquire a scanner containing a hotfix version of November 2020
 Description of the actions (PDF)
 Lookup Table sRGB (CSV)
 Calculation of the correction values (XLSX)
colerase Filter Definition Program
(v1.0.18 - 15.12.2009)
colerase allows you to define colour filters for your SCAMAX® M06 scanner  (corresponding option code required).
 Download

 

SCAMAX® scan
(V3.4.0.2)
SCAMAX® scan makes it possible to operate a SCAMAX® scanner via the TWAIN interface for test purposes.
 Download
SCAMAX® scan+
(V3.4.0.2)
SCAMAX® scan+, free 30 days test version.
 Download
(Cannot run with dongle version 1.x.x.x or 2.x.x.x)
Manual (V3.2.x) in PDF format
SCAMAX® scan+ (last V 2.x.x.x)
(V2.6.0.27215)
Last Release of SCAMAX® scan+, Version V 2.x.x.x.
Download
(Cannot run with dongle version 1.x.x.x)
QuickScan Pro DemoQuickscan Pro Demo is a free scanning program (demo version). This program makes it possible to operate a SCAMAX® production scanner via the ISIS interface for test purposes.
Download
ABBYY® FineReader 12
Corporate Edition
This OCR solution with hot folder function is distributed in a bundle with SCAMAX Scan+. A license is required to use this software.
 Download

 

Discover InoTec

Welcome to the SCAMAX® universe!

Applications

SCAMAX® scanners are champs in mailroom and archive.

Making headway … over a long period of time

InoTec Head of Sales Germany Frank Schuler interviewed by DOK.magazin.

News & Press

What’s new? Here you find news from our company, as well as technical articles, product reviews and user reports on the SCAMAX® production scanners.

How to find the right production scanner

A guest article in is report.

Your Career

Come join our team!

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